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AI Disclaimer

Last updated: September 2026

You are talking to an AI

PawAI chat, symptom triage, the photo health check, the prescription reader and health summaries are generated by third-party AI language models. Their output is created automatically, can be wrong or incomplete, and is not a substitute for professional veterinary care.

Use it safely

  • Always consult a licensed veterinarian for diagnoses, treatment and medication.
  • If your animal may be in danger, do not wait for the app: contact a veterinary clinic or emergency vet immediately.
  • Check any medication name or dose the AI reads from a prescription against the original label.
  • The urgency levels shown by symptom triage are guidance only and never rule out a serious problem.

Your data

Text and photos you send to an AI feature are transmitted to our AI provider (Google Gemini via the Lovable AI Gateway) to produce an answer. Do not upload sensitive images. See the Privacy Policy for details. There is a daily limit on AI requests per user.